Brands, services, platforms and people
Everyday AI by Career Calling

Using AI at work as a beginner

Many workplaces now use AI, and many workers are still beginners. If you feel behind, you are in good company. A few sensible habits will help you start with confidence.

About 5 minutes to readLesson 11 of 12

Ask first

  • Does my workplace have rules about using AI? Many do.
  • Which AI tools am I allowed to use for work, and which not?
  • Is there any training I can join?

Using an unapproved tool for work can put private information at risk, even with the best intentions.

Good first tasks

  • Drafting a routine email, which you then check and edit.
  • Summarising a long public document, such as a newsletter or a published report.
  • Turning your rough notes into tidy dot points.
  • Explaining a term you have heard in a meeting.

Keep out of it

  • Customer, client, patient or staff details.
  • Anything confidential, such as contracts, prices or plans.
  • Your work passwords.

And always check the result. If your name is on it, you are responsible for it.

Want structured training?

Everyday AI is for everyday life. If you want training for your job or your team, CAQA AI (another website), also part of CAQA Groups, offers courses on using AI at work.

Try this

  1. Find out whether your workplace has an AI policy, and read it.
  2. Pick one routine, non-confidential task.
  3. Try it with an approved AI tool, then check and edit the result before you use it.

Safety tip

Never paste customer, patient, staff or confidential details into an AI tool unless your workplace has approved that tool for that information.