To keep learning
Be Connected (another website) has free lessons for older Australians on phones, computers, the internet and staying safe online. Many local libraries and community centres also run free technology help sessions: ask at the front desk.
Family and friends can help too. Ask someone you trust to sit with you while you try something new.
If something has gone wrong
- Lost money or shared bank details: call your bank straight away, using the number on your card.
- Scams: report them at Scamwatch (another website).
- Identity details stolen: contact IDCARE (another website).
- Hacked accounts or online fraud: report to ReportCyber (another website).
- Serious online abuse: report to the eSafety Commissioner (another website).
- Concerns about how an organisation handled your personal information: the Office of the Australian Information Commissioner (another website).
Learning with others
If you belong to a library, community centre, seniors group or workplace, we can run a plain-English session for your group. See group sessions.
Try this
- Write down your bank's phone number from the back of your card, and keep it by the phone.
- Visit Be Connected and find one free topic that interests you.
- Ask at your local library whether they run technology help sessions.
Safety tip
Asking for help is a smart move, not a weakness. Scammers count on people feeling too embarrassed to check.